Re: Dry Cleaners/Scobies
Posted by: Dazzaman
26 November, 2008 11:38
Sorry, only just joined but this is a simple one to resolve. The dry cleaning company is legally responsible for the negligence of losing your sofa cover, either directly or via sub contractors (such as couriers they may use) so they cannot wriggle out of their responsibility.
The mere fact they lost your sofa cover is enough to show that the dry cleaner is in breach of contract, and this means you must be paid adequate compensation. Obviously, you can claim for the value of the cover, it is also reasonably foreseeable that youe should recover an additional amount of money to compensate for her disappointment, distress and upset at the loss of the item.
Do bear in mind that in reality the dry cleaning company is likely to pass the claim to their insurers who may strongly resist the claim, so youe may need to pursue this to the end, taking your case to the small claims court if necessary to make sure you is not sold short.
Anything I can do to help, let me know - I am a solicitor by profession and not looking for trade here; any advice I give will be free of charge