Warning: East Dulwich Taxis minicabs
Posted by: Anna_W
25 March, 2016 14:03
Just wanted to share my experience with East Dulwich Taxis. Hopefully, my account will save some of you a lot of stress (I wish someone would have warned me!)
Essentially, if you want a reliable taxi company DO NOT USE East Dulwich Taxis. The most horrific taxi experience I ever had. Booked and PREPAID a taxi a day in advance to go to Heathrow. Operator then decided to cancel it last minute because I didn't pick up the phone when he called to confirm if I still need it (even though I already paid for it!!!). When they finally sent a driver he went to the wrong address - and was waiting there (!) instead of calling me. By the time the car arrived they were 30 min late! And when I though it can't get any worse the driver had to stop at a petrol station to refuel. Unfortunately, I was totally at their mercy as I was traveling with a toddler and needed a car seat, so couldn't just go for an Uber or AdLee. Prices may be cheap but if you want a reliable taxi don't use this one. Is 2 hardly surprising that they doesn't give customers the option to review them on Google.
Edited 2 time(s). Last edit at 25/03/2016 14:19 by Anna_W.