Re: West Dulwich Bakery service is getting worse and worse
Posted by: LouMum75
05 January, 2017 21:45
I was very sad to see this post, and felt compelled to join the forum and give an adequate response! I have lived in West Dulwich for more than ten years, and have been a regular at the bakery for more than seven. Prior to it’s current ownership, this bakery was a simple, no effort, no frills, “working mans café,” contributing nothing to the betterment of the area, offering nothing more than a road side greasy spoon! Since new ownership, it has come on leaps and bounds, continuously striving to meet the high expectations of it’s surrounds, and (in my opinion) consistently providing a service and product it can be proud of.
I frequent the bakery daily, and the hardworking girls are always smiling and polite, remembering my order, and always make the effort to enquire into my day (or recently my holiday season), which I am yet to find in any chain or shop in near surrounds or further afield.
A few months back, I used the bakery to assist catering an event and became aware that the same staff that serve are also responsible for the baked goods and food supplied in the bakery. And it was also delicious and wonderful, as expected!
I, of course, cannot account for every interaction or exchange in this or any establishment, however I can attest to seven years of genuinely warm and welcoming service, and delicious, homecooked food!
This small, family run business is not a Starbucks, Costa, Greggs, that is over stocked with mass produced, poor quality items, run by uncaring employees. It is a local, hard-working business, that has delicious food cooked by it’s long standing staff, that deserves more than such a petty review.
I would also like to add, that I extend this support and appreciation to all the local shops in the West Dulwich area, and wish all a happy new year.
Edited 1 time(s). Last edit at 05/01/2017 21:49 by LouMum75.